All work, no wires
Enjoy a fully wireless experience with a 6m range, so tangles are a thing of the past –and freedom of movement is here to stay. Plus, a compact shape makes commutes more comfortable than ever.
Key features
Learning curve? What learning curve?
With 3 buttons and a scroll wheel, the Primo is just about as simple – and easy to use –as it gets.
Be precise
A speed select button enables you to seamlessly switch between 1000 and 1600 DPI, depending on your preferences or the task at hand.
Power up (or down)
An on/off switch saves power and prolongs battery life, so you’ll always have juice when you need it. That’s right, missed deadlines are a thing of the past (unless you procrastinate).
product-specifications
Specifications
General
Ergonomic design
no
Features
Power saving
yes
Silent click
no
Gliding pads
UPE
Software
no
DPI adjustable
yes
Size & Weight
Formfactor
compact
Total weight
75 g
Depth of main product (in mm)
40 mm
Width of main product (in mm)
55 mm
Height of main product (in mm)
95 mm
Sensor
DPI
1000, 1600
Max. DPI
1600 dpi
Sensor technology
optical
Control
Grip type
claw
Left-right handed use
right-handed, left-handed
Scroll wheel
yes
Horizontal scrolling
no
Controls
left, right, mid, dpi
Number of buttons
4
DPI button
yes
On/off button
yes
Programmable buttons
no
Adjustable weights
no
Suitable surface
non-reflective flat surface
Connectivity
Connection type
wireless
Bluetooth
no
USB version
1.0
Connector type
USB
Wireless protocols
RF 2.4GHz
Wireless range
6 m
USB receiver included
yes
USB receiver storable
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Power
Batteries included
yes
Rechargeable battery
no
Number of batteries
2
Battery type (AA, AAA, etc.)
AAA
Battery life (months)
6 month
Wireless transmission power (mW)
1 mW
Input
Power source
battery
Compatibility
Compatible Device Types
laptop, pc
Compatible Software Platforms
Windows, MacOS, Chrome OS
Extra information
Item number
24795
EAN code
8713439247954
Warranty
1 year
Package contents
Wireless mouse
Storable micro USB receiver
2x AAA batteries
System requirements
USB port
Windows 10 or 11
macOS 10.15, 11, 12
Chrome OS
Other versions
Primo Wireless Mouse - matt dark blue
Item number 24796
EAN code 8713439247961
EAN code 8713439247961
Primo Wireless Mouse - matt black
Item number 24794
EAN code 8713439247947
EAN code 8713439247947
Downloads
Downloads
manuals
Manuals
Version 6.1 | Multilingual
Quick install manual
Version 1.0 | Multilingual
Quick install manual
Legal & Compliance information
Version 1.9 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
- Place the batteries in the mouse
- Switch the mouse on with the button on the bottom
- Connect the USB-receiver to the computer without using a hub or extension cable.
- The computer will recognize the mouse and install the built-in driver. This might take a few moments.
- The mouse is ready to use.
You can switch the mouse off / on with the button on the bottom.
However, this mouse uses standby (sleep) mode to save battery power.
There is no need to switch it off.
When the mouse is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
When you use the mouse again, e.g. (depending on the type of mouse) by pressing a button, or by moving the mouse, it will switch on again.
For storage or travelling we would suggest to switch the mouse off.
By pressing the DPI-button you will change the DPI.
There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.
If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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