This product is no longer available in the current Trust assortment.
Wireless 7.1 Surround Gaming Headset
GXT 393 Magna
Wireless over-ear gaming headset with 50mm speaker units and 7.1 surround sound
product-specifications
Specifications
Features
Noise reduction
no
NFC
no
Background noise reduction
no
Software
no
Special features
- Gaming illumination
Foldable
no
Size & Weight
Total weight
319 g
Depth of main product (in mm)
117 mm
Width of main product (in mm)
190 mm
Height of main product (in mm)
220 mm
Control
Remote control
on earcap
Controls on earcap
yes
Controls
volume, sound mute, microphone mute
LED indicators
yes
LED indicator functions
LED flash fast: Battery low
LED flash slow: Connection lost
Connectivity
Connection type
wireless, wired
Bluetooth
no
USB version
2.0
Cables included
1 x 100 cm - 3.5mm Jack 4-pole (male) to 3.5 mm Jack 4-pole (male)
1 x 100 cm - Y-splitter cable
1 x 80 cm - USB Charging cable
Connector type
USB, 3.5mm
Wireless protocols
RF 2.4GHz
Wireless range
15 m
Audio
Sound reproduction
Surround sound
Audio channels
7.1
Frequency response
20 Hz - 20.000 Hz
Driver size
50 mm
Driver units
2
Microphone
yes
Detachable microphone
no
True Wireless Stereo (TWS)
no
Impedance
32 Ohm
Sensitivity
101 dB
Headphone
Adjustable headband
yes
Earcup type
over-ear
Ear-cup material
cloth material
Ear-cap construction
closed
Swivel earcups
no
Rotating earcups
no
Output channels
virtual 7.1
Magnet type
Neodymium
Active Noise Cancelling
no
Total harmonic distortion
0.2 %
Microphone
Pick-up pattern
Omnidirectional
Echo cancellation
no
Gaming
Designed for gaming
yes
Lighting
Lights
yes
Light type
blue LED illuminated sides
Protection
Waterproof
no
IP Code (International Protection Rating)
no
Power
Rechargeable battery
yes
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion cell
Max battery life - music
12 hours
Input
Power source
USB
Compatibility
Suitable for
Gaming, Daily use, Fortnite, Home, Listening to music, Noisy environment (e.g. plane, office)
Compatible Device Types
pc, laptop, gaming console
Compatible Consoles
Xbox One, Nintendo Switch, PS4 Slim, PS4 Pro, PS4 Original
Compatible Software Platforms
Windows, Chrome OS, MacOS
Extra information
Item number
22796
EAN code
8713439227963
Warranty
1 year
Package contents
Headset
User guide
USB transmitter
1m audio cable
1m extension cable
Micro USB charge cable
Gaming sticker
System requirements
Windows 10, 8, 7
USB port
PS4
faq
FAQ
Frequently Asked Questions (FAQ)
- First fully charge the headset. This will take approx. 5 hours.
- Plug the receiver into the device (computer or PS4).
- Set the headset (USB Headset (GXT 393 Gaming Headset)) as the default device, for both input and output in the sound/audio settings.
- The headset is ready to use.
The 7.1 sound functions via the Windows default driver.
You don't need software or a special driver.
Just connect the headset and switch the button to 7.1.
The led will flash quickly when the headset is trying to make a connection.
The led will flash slowly when the battery of the headset is low.
The led will be constantly lit when the headset has a connection.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
To reconnect the USB-dongle to the headset:
- Make sure the USB-dongle and headset are powered off during.
- Turn the mic-off and volume-off buttons to the side simultaneously for 3 seconds.
- The headset will go into pairing mode.
- Now plug in the USB-dongle, it should pair automatically.
Does it only happen when you use it wirelessly, not when you use it wired?
If yes, make sure that other devices close by don't cause wireless interference, e.g. routers, cables, phones.
We would also advise to keep wireless as well as metal objects away from the (USB-adapter of the) headset. And to make sure that the USB-adapter is connected directly to the USB-port without using a hub or extension cable.
Make sure that the headset is turned on with the lower button on the headset.
And that the volume is not muted (top button on headset), or that the microphone is not muted (middle button on headset).
Check that the microphone is not muted, via the middle button on the headset.
On PS4:
Make sure that you have selected the headset as both the Input and Output device in Settings > Devices > Audio Devices.
On Windows:
- Make sure that you have selected the microphone of the headset as the default input device in the Sound Settings.
- If your computer has 2 separate audio connections, use the included adapter.
Please check that you have connected the headset wirelessly, via the receiver.
If you have connected the headset via the 3.5mm connection, the sound will not be 7.1.
When you have connected the headset wirelessly, make sure that the middle button on the headset is set to 7.1 (up), and not to stereo (down).
Make sure that you are using the headset wirelessly.
When you use the headset via the 3.5mm connection, the controls on the headset will not function.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This headset includes an audio cable to make a wired connection. In this way, you can plug it into all your devices with a 3.5mm audio connection, such as your PC, laptop, Xbox, PlayStation or Switch.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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