product-specifications
Specifications
General
Ergonomic design
no
Features
Power saving
yes
Silent click
no
Gliding pads
UPE
Software
no
DPI adjustable
yes
Size & Weight
Formfactor
compact
Total weight
75 g
Depth of main product (in mm)
40 mm
Width of main product (in mm)
55 mm
Height of main product (in mm)
95 mm
Sensor
DPI
1000, 1600
Max. DPI
1600 dpi
Sensor technology
optical
Control
Grip type
claw
Left-right handed use
right-handed, left-handed
Scroll wheel
yes
Trackball
no
Horizontal scrolling
no
Controls
left, right, mid, dpi
Number of buttons
4
DPI button
yes
On/off button
yes
Programmable buttons
no
Adjustable weights
no
Suitable surface
non-reflective flat surface
Connectivity
Connection type
wireless
Bluetooth
no
USB version
1.0
Connector type
USB
Wireless protocols
RF 2.4GHz
Wireless range
6 m
USB receiver included
yes
USB receiver storable
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Power
Batteries included
yes
Rechargeable battery
no
Number of batteries
2
Battery type (AA, AAA, etc.)
AAA
Battery life (months)
6 month
Wireless transmission power (mW)
1 mW
Input
Power source
battery
Compatibility
Compatible Device Types
laptop, pc
Compatible Software Platforms
Windows, MacOS, Chrome OS
Extra information
Item number
22137
EAN code
8713439221374
Former name
Primo Wireless Mouse - matte black - summer edition
Warranty
1 year
Package contents
Wireless mouse
USB micro receiver
2x AAA batteries
User’s guide
System requirements
Windows 10, 8, 7, Vista
Intel-based Mac with Mac OS X 10.5 (Leopard) or higher
Chrome OS
USB port
Other versions
Primo Wireless Mouse - neon blue
Item number 21921
EAN code 8713439219210
EAN code 8713439219210
Primo Wireless Mouse - neon green
Item number 21922
EAN code 8713439219227
EAN code 8713439219227
Primo Wireless Mouse - neon pink
Item number 21923
EAN code 8713439219234
EAN code 8713439219234
Primo Wireless Mouse - neon purple
Item number 21924
EAN code 8713439219241
EAN code 8713439219241
Primo Wireless Mouse - neon orange
Item number 21925
EAN code 8713439219258
EAN code 8713439219258
Primo Wireless Mouse - matte red
Item number 22138
EAN code 8713439221381
EAN code 8713439221381
Primo Wireless Mouse - neon yellow
Item number 22742
EAN code 8713439227420
EAN code 8713439227420
faq
FAQ
Frequently Asked Questions (FAQ)
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.