Currently available
Ziva
Gaming headset
Comfortable over-ear gaming headset with foldaway microphone
product-specifications
Specifications
Features
Noise reduction
no
Background noise reduction
no
Software
no
Accessories
2x 3.5mm adapter cable
Foldable
no
Size & Weight
Total weight
200 g
Depth of main product (in mm)
80 mm
Width of main product (in mm)
180 mm
Height of main product (in mm)
170 mm
Control
Remote control
on earcap
Controls on earcap
yes
Controls
volume control
LED indicators
no
Connectivity
Connection type
wired
Bluetooth
no
Cables included
2x 3.5mm adapter cable
Connector type
3.5mm
Connector style
straight
Cable style
normal
Cable detachable
no
Cable length main cable
180 cm
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
40 mm
Driver units
2
Microphone
yes
Detachable microphone
no
True Wireless Stereo (TWS)
no
Impedance
32 Ohm
Sensitivity
105 dB
Headphone
Adjustable headband
yes
Earcup type
over-ear
Ear-cup material
synthetic leather
Ear-cap construction
closed-back
Swivel earcups
no
Rotating earcups
no
Output channels
2
Magnet type
Ferrite
Active Noise Cancelling
no
Total harmonic distortion
0.1 %
Microphone
Sensor type microphone
condenser
Pick-up pattern
Omnidirectional
Frequency response microphone
100 Hz - 10.000 Hz
Echo cancellation
no
Gaming
Designed for gaming
yes
Lighting
Lights
no
Protection
Waterproof
no
Compatibility
Suitable for
Gaming, Listening to music
Compatible Device Types
pc, laptop
Compatible Consoles
PS4, PS5, Xbox Series X, Xbox One
Compatible Software Platforms
MacOS, Windows, Chrome OS
Extra information
Item number
21953
EAN code
8713439219531
Warranty
1 year
Package contents
Headset
Adapter cable
User guide
System requirements
3.5 mm headphone connection
3.5 mm microphone connection
OR
Combined 3.5 mm headphone/microphone connection
Downloads
Downloads
Legal & Compliance information
Version 1.0 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
This product doesn't need any drivers to function.
Just connect and the product should work.
If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers
After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:
1. Go to the Windows Start Menu and open the Dell Optimizer software.
2. Click the Audio button.
3. Toggle the Switch to ENABLED.
4. Toggle the NOTIFICATIONS on.
5. Disable the Audio page and close the application.
6. When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
If this does not solve your problem, contact the Dell support or your system administrator.
Contact the support team for assistance via the 'ask a question' option.
Can you check the following items:
- The headset is connected to the correct audio connection(s) on your computer? Consult the manual for more information.
- There is no error message (visible by the yellow exclamation mark) reported in the Device Manager?
- The device is the default device for recording and playbacking / input and output?
Windows 7/8:- Right click on the speaker icon in the taskbar and select Playback devices > Select the correct device > Set Default > OK
- To activate the microphone: right-click on the speaker icon in the taskbar and select Recording devices > select the correct device > Set Default > OK
Windows 10:- Right click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your ouput device option
- To activate the microphone: right-click on the speaker icon in the taskbar and select open Sound settings > Select the correct device in the Choose your input device option
Mac:- Go to "System Preferences" > "Sound"
- Click the "Input" tab to access microphone settings.
- Click the microphone in the devices list to adjust the microphone settings.
If the above steps don't help, connect the headset to another computer, to check if the problem persists.
Follow the steps in the Windows microphone setup wizard.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.