Wireless multimedia keyboard with touchpad to control your Samsung Smart TV from the comfort of your couch
Wireless keyboard
Micro USB receiver
2 AAA batteries
User’s guide
USB extension cable
Samsung Smart TV with keyboard/mouse support
To connect / install this keyboard to your TV, make sure that your Smart TV supports USB HISB keyboards and mice (see your TV's documentation). Simply connect the receiver to the most visible USB port (or use an extension cable (supplied with our keyboard)). The TV will search for the device and install a generic driver. Wait until the TV finds the driver and installs the new device. Also make sure that the batteries are correctly inserted and that the keyboard is turned on.
Make sure that the keyboard is supporting this layout (e.g. you have a keyboard with a UK layout and you would like to use it on your TV with a German (DE) layout. In this case, the characters on the screen will not correspond with the keyboard.) your TV is supporting this language and language is selected in your smart TV as an input language(s).
The steps to change the language layout vary per TV brand / model.
You can usually find this in the settings on your TV, such as:
Menu -System > Device Manager > Keyboard settings > Options Keyboard > Keyboard Language
However, per brand / model, the above naming can be different.
See an example of how to set the input language layout correctly for a Samsung Smart TV on YouTube.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
This keyboard should work with different apps. However, there is a known issue with Samsung TV's and keyboards from different brands, and the non-functioning of apps such as YouTube and Netflix We suggest to contact Samsung for more information and possible solutions.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
The documentation of your TV should mention this bit of information.
Otherwise the manufacturer of the TV should be able to verify if the TV has this type of support.
Please check our FAQs first, chances are you'll find the answer there.
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