Comfortable wireless keyboard and mouse with 10 multimedia keys
Wireless mouse
Wireless keyboard
USB micro receiver
4 AAA batteries
User’s guide
Windows 10, 8, 7, Vista or XP
USB port
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
These keys use the default program that your operating system has set for these functions.
E.g. the Internet Browser key will open the default browser on your computer and the music player will open the default music player on your computer.
To change the default programs, you'll need to go to the computer's configuration for Default Apps or Default Programs.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
This could be related to multiple issues, we advise to check the following:
- Check the keyboard for dust or foreign matter.
- Test the keyboard on another USB-port or another computer.
- If on Windows 10: Run the keyboard troubleshooter (settings > update & security > troubleshoot > find and fix other problems > keyboard).
- Update the keyboard's drivers via the Device Manager.
- Check for viruses, or recently downloaded software that could interfere with the keyboard driver.
- Uninstall Synaptics Pointing Device driver (Control Panel > Uninstall or change a program).
- Turn off Filter Keys (Control Panel > Ease of Access Center > Make the keyboard easier to use > Filter Keys > Uncheck the Turn on Filter Keys option > Apply > OK).
- If you have a spare keyboard or a laptop keyboard, does the button function on that keyboard?
- If on Windows: open the Microsoft Keyboard Diagnostics program (hold down the “Win” key and press “R”, then type “mskey” and press “Enter”.) Press the key. Did it show up on the input-monitor? If it did, and your programs don’t respond to the key, it’s a problem with your computer. If it didn’t, then the keyboard has a defective key.
Battery life depends on many variables including usage, quality of batteries and environmental factors (such as distance to receiver, nearby metallic objects, surface on which the product is used, etc. etc.).
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
Make sure that when the battery is draining very fast, that there is no signal still going from the computer to the product, when the product is not used. Some computers continuously power their USB-ports, even when the computer itself is switched off. You can check this in the Power Management settings of the USB-port.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.