This product is no longer available in the current Trust assortment.
Fresco
Widescreen Tablet
High quality design tablet with big 204 x 127 mm widescreen working space
product-specifications
Specifications
Extra information
Item number
18002
EAN code
8713439180022
Warranty
1 year
Package contents
Tablet
Pen
Pen holder
3 Spare pen tips
Pen-tip removal tool
USB cable
AAA battery
CD-ROM with software
User’s guide
System requirements
Windows 7, Vista or XP
USB port
Downloads
Downloads
Legal & Compliance information
Version 1.0 | Multilingual
Legal & Compliance information
faq
FAQ
Frequently Asked Questions (FAQ)
To properly install the tablet, please follow these steps:
- Remove all drivers for this device and all similar devices previously installed on your computer.
- Be sure that your system is up to date (www.windowsupdate.com).
- Unplug the tablet and restart your system.
- Download and install the latest drivers from the website
- Connect the tablet directly to a properly working USB port without using a hub or an extension cable.
- Windows should automatically recognize the device.
- When the driver is properly installed the tablet icon will appear in the taskbar.
- Check in Device Manager* if the tablet is correctly installed without any remarks.
*To find Device Manager refer to the Microsoft Windows Help Function.
Follow the steps as described in our Tablet application Guide.
First setup proper dual screen mode in your operating system.
If this doesn't function, install the latest driver from the Trust website, if available.
-
In most drawing programs pen pressure/tilt is enabled after installing the driver.
-
If pen pressure is still not working, consult the documentation of the application.
No, this is not supported.
Unfortunately we can not provide a new pen for your tablet.
Due to the fact that this type of pen is no longer avalaible.
Our apologies for the inconvenience.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.