Беспроводная мышь с двойным подключением

- Open the battery cover on the bottom of the mouse
- Take the USB-receiver out of the mouse
- Place a full battery in the battery compartment
- Close the battery cover
- Connect the USB-receiver with the USB or USB-C connection to your computer.
- Turn the mouse on with the on/off button on the bottom of the mouse.
- The computer will recognize the mouse and installl the built-in driver, this might take a few moments
- The mouse is ready for use.

This product doesn't need any drivers to function.
Just connect and the product should work.

Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.

We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.

If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer. 

We would advise to check the following:

• Are the batteries full and making good contact in the battery compartment?
• If the mouse has an on/off switch: Turn the mouse off, wait ten seconds, and turn the mouse back on with the button on the bottom.
• Plug it into a different USB port.
• Make sure the mouse’s receiver isn’t plugged into a USB hub.
• Make sure the receiver is physically close to the mouse.
• Try turning off other nearby wireless devices.
• Reboot the connection by restarting your Mac.

If the issue persists, test the mouse on another computer.

Firstly, we would advise to check if it’s a software problem or if there’s an issue with the hardware. To test this, you can either plug the mouse (with fresh new batteries) into another computer, or plug a different mouse into the computer.

If it is a software issue we would advise to:
- Check if single-clicking is enabled
- Check if double-click speed is set too low
- Reinstall the mouse driver by removing the current mouse driver and let Windows reinstall it. To do this, right-click the Start Button and choose Device Manager. Expand the Mice and other pointing devices category and right-click your mouse. Choose Uninstall device, then restart your PC.

• Try using the mouse on a different surface or use a mousepad.
• Clean the sensor on the bottom of the mouse with a dry cloth.
• Improve wireless performance.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty