GXT 628 Tytan

This video we explains how to install our 2.1 Trust Gaming Speaker Sets

https://www.youtube.com/watch?v=AukOfplgwdI

It is not possible to turn off the lights as the speaker set does not have a switch to control the LED light.

The subwoofer has a dynamic LED effect and reacts to the bass input. So if you have a low bass input the LED may not respond.

When you connect headphones to the speaker (or its remote), you control the volume via the computer, not via the speaker (or its remote).

When resuming the audio playback it takes about 1-2 seconds before the speaker is active again.

Please note that some computers won't let attached devices resume from standby-mode due to configuration, the speaker then has to be switched on manually.

After about 60 minutes of no sound (silence) the speaker enters its power saving mode.

Increase the volume of the source (computer, laptop, tablet, smartphone, etc) and decrease the volume of the speaker to the desired volume.

ErP is a legislation from the EU, setting eco requirements to Energy Related Products.
These requirements are intended to reduce (standby) power consumption and in general reduce energy losses.

If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers

After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:

1.    Go to the Windows Start Menu and open the Dell Optimizer software.

2.    Click the Audio button. 

3.    Toggle the Switch to ENABLED.
 
4.    Toggle the NOTIFICATIONS on. 

5.    Disable the Audio page and close the application.
 
6.    When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
 
If this does not solve your problem, contact the Dell support or your system administrator. 

If you have lost or broken the remote, contact our support team via the Contact us option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.

• Make sure the subwoofer volume knob is turned up (not set to zero).
• Check cable connections of subwoofer.
• Check connection of speaker to soundcard  (colors of connectors must match colors connectors PC-side)

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty