Power adapter with 3m connection cable
EU and UK wall power plug
Car cigarette lighter plug
Plane power plug
Swappable tips for notebooks and USB devices
Carry bag
User’s guide
Wall power connection, car cigarette lighter socket or air plane seat power connection
Notebook with compatible power rating and connection
For USB charge option:
iPod or mobile phone with USB charge cable
TomTom and other navigation systems
This is normal for a laptop charger.
Put the charger on the ground under your desk/table with sufficient ventilation.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
In case of a laptop connector: First check via the Advisor which connector is needed. Then if the connector is missing from the package, or broken, use the form to request this connector.
Standard processing time, from the moment the request is send to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.