FireWire 800 PCI card (64-bit)
CD-ROM with software and user's manual
Multi language user's manual
Quick Installation Guide
Pentium 500 MHz CPU or Mac G3 (for DV editing)
One free PCI slot (PCI-64 recommended)
128 MB of system memory
500 MB free HDD space, Ultra DMA HDD recommended
CD-ROM drive
Windows 98SE, ME, 2000, XP or Mac OS X (10.2.4 or higher)
IEEE 1394B Firewire 800 or IEEE1394A Firewire 400 cable (transfer speed depends on selected cable)
IEEE 1394 compatible device (like DV camera)
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.