This product is no longer available in the current Trust assortment.
webcam pro - 1.3mp
High performance, true 1.3 megapixel webcam with built-in microphone and integrated LED lights for low-light environments.
product-specifications
Specifications
Extra information
Item number
31031
EAN code
8713439310313
Warranty
1 year
Package contents
Webcam
User's guide
System requirements
Windows 7, Vista or XP
3.5 mm microphone connection
USB port (USB 2.0 recommended)
faq
FAQ
Frequently Asked Questions (FAQ)
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.
This product doesn't need any drivers to function.
Just connect and the product should work.
You can dim the LED light using the wheel on the cable of the webcam, but the LED's can not be switched off completely.
For Skype follow the steps described here
-
Go to the Youtube webcam recording page.
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Login with your Youtube acount details.
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Record a video clip and save it to your Youtube space.
Note: you need to have a Youtube account for this function.
An account can be created here
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
- Close any other programs related to audio/music/voice recording. (including games)
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Make sure you both configured and tested your microphone as explained here:
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Unfortunately we can't send a new CD.
However, the software is not required for installation of the webcam.
When you connect the webcam, Windows recognizes the camera and the webcam is ready for use.
Why can't you send a CD?
The CD provided with the webcam contains one or more application programs.
These programs are only allowed to be provided as a bundle with the product due to licence agreements and copyrights.
Therefore we cannot send you a new CD or provide you the software separately.
Other similar application programs can be downloaded from the web for example via the website download.com.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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