Sales Restriction
This product is solely intended for sale outside the US.
This product is no longer available in the current Trust assortment.
4K Ultra High Definition Conference Camera
An all-in-one, plug & play video conferencing solution with ClearView and ClearSound Technology turning any office space into a video conference room
Support options
product-specifications
Specifications
Features
Software
No
Size & Weight
Weight of main unit
2200 g
Depth of main product (in mm)
115 mm
Width of main product (in mm)
601 mm
Height of main product (in mm)
141 mm
Installation
Plug & play
Yes
Driver needed
No
Sensor
Sensor resolution
3864 x 2218 pixels
Connectivity
USB version
3.2 gen 1
Audio
Microphone built-in
Yes
Imaging
Max Framerate
60 fps
Still image resolution
3840 x 2160
Video resolution
3840 x 2160
Snapshot button
No
Viewing angle
120 degrees
Automatic white balance
Yes
Face tracking
Yes
Autofocus
Yes
Focus distance
600 mm
Focus type
fixed focus
Zoom type
digital
Motion detection
Yes
Privacy mode
Yes
Lighting
Lights
Yes
Mount
Mounting type
clamp
Compatibility
Compatible Device Types
laptop, pc
Compatible Software Platforms
MacOS, Windows
Extra information
Warranty
2 Years
Compliance
Biocidal
No
Extra information
Item number
24073
EAN code
8713439240733
Warranty
1 year
Package contents
Video-conference camera
USB-C (3m)
Power adapter (EU + UK)
Remote control (including batteries)
Wall mount
Foldable quick-use guide; easily place on your desk to keep it within reach
Manual
System requirements
Windows 10 or 11
Mac OS X (10.15 or newer)
USB port (USB 3.2 Gen 1 needed for 4k)
Wall power connection
Downloads
Downloads
manuals
Manuals
Version 1.0 | English
Quick install manual
Version 1.0 | English
Quick install manual
Version 1.0 | English
Advanced manual
Version 1.0 | English
Advanced manual
Legal & Compliance information
Version 1.1 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
For optimal use, the VC camera requires a normal USB 3.0 port (type A).
Yes, the VC camera comes with a wall mount included.
No, needs to be connected to a Windows or macOS enabled system.
No, can only be used through a wired connection.
The camera works with all common VC applications like Skype, Zoom, Teams, Webex, Hangouts, etc.
Yes, the camera can be used in the same way as you use a regular webcam.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
The camera is supported by Windows and macOS.
No, only official accessories are supported.
No, only the Trust Extended Microphone is supported.
No, only the Trust Extended USB Cables are supported.
spareParts
Spare Parts
Spare Parts
In case of a laptop connector: First check via the Advisor which connector is needed. Then if the connector is missing from the package, or broken, use the form to request this connector.
Standard processing time, from the moment the request is send to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.