Cubical, LED illuminated wireless Bluetooth speaker with remote, for smartphone and tablet
Bluetooth speaker
Wireless remote incl. battery
USB charge cable
User guide
Smartphone or tablet with Bluetooth output
USB charger or powerbank to charge the battery
If you need a new cable, contact our support team via the contact option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.
If you have lost or broken the remote, contact our support team via the "Contact us: Ask a question option" on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.
First check the battery. If the battery starts to run out, the working distance of the remote decreases and the speaker will often no longer respond consistently. Try a new battery, and check if the issue persists.
If a new battery doesn't fix the issue, contact our support team for further advice.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Please check our FAQs first, chances are you'll find the answer there.
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