This product is no longer available in the current Trust assortment.
7.1 Surround gaming headset
GXT 383 Dion
Over-ear gaming headset with bass vibration and 7.1 surround sound
product-specifications
Specifications
Features
Software
no
Accessories
adapter cable, digital connect box
Special features
virtual 7.1 surround sound, bass vibration
Foldable
no
Control
Remote control
inline
Controls
volume, mute
Connectivity
Connection type
wired
Cables included
- 3.5mm to 3.5 mm audio cable
- 3.5mm to 2.5 mm audio cable
- 50cm optical cable
Connector type
USB
Audio
Sound reproduction
Surround sound
Audio channels
7.1
Frequency response
20 Hz - 20.000 Hz
Driver size
50 mm
True Wireless Stereo (TWS)
no
Impedance
32 Ohm
Sensitivity
113 dB
Headphone
Adjustable headband
yes
Earcup type
over-ear
Active Noise Cancelling
no
Microphone
Sensor type microphone
condenser
Pick-up pattern
Omnidirectional
Gaming
Designed for gaming
yes
Lighting
Lights
yes
Light type
Illuminated sides
Protection
Waterproof
no
Compatibility
Suitable for
Gaming, Daily use, Fortnite, Home, Listening to music, Noisy environment (e.g. plane, office)
Compatible Device Types
pc, laptop, gaming console, smarttv
Compatible Consoles
Xbox One, PS4 Pro, PS4 Original
Compatible Software Platforms
Windows, Chrome OS, MacOS
Extra information
Item number
22055
EAN code
8713439220551
Warranty
1 year
Package contents
Headset
Digital connect box
3.5mm to 3.5 mm audio cable
3.5mm to 2.5 mm audio cable
Optical cable (50cm)
User guide
Gaming sticker
System requirements
Windows 10, 8, 7 or Vista
USB port
Gamepad with 3.5mm audio connection
faq
FAQ
Frequently Asked Questions (FAQ)
How to install the headset:
1. To PC:
- Connect the headset to the headphones and USB connections of the control box
- Connect the control box to the computer
- Set the headset as the default audio device (input and output) on the computer
2. To PS4:
- Connect the headset to the headphones and USB connections of the control box
- Connect the control box to the Digital Out (Optical) and USB connections of the PS4.
- Go to Settings > Devices > Audio Devices > Input Device and select the USB Headset (GXT 383 Gaming Headset)
- Go to Settings > Devices > Audio Devices > Output Device and select TV or Amplifier
- Go to Settings > Sound and Screen > Audio Output Settings > Audio Format and select Linear PCM.
3. To Xbox One:
- Connect the headset to the headphones and USB connections of the control box
- Connect the control box to the Xbox controller
- Go to Settings > Headset chat mixer and slide this further to the right.
- Go to All Settings > Display & Sound > Audio Output, select Windows Sonic for Headphones and check the box "Using HDMI or optical audio headset"
It is not possible to switch the lights off.
Note: When you don't plug in the USB-connection, the lights will be off, but your headphones will function as an anolog headset only, without mic mute, volume control, 7.1, etc.
Make sure that the virtual surround function is activated.
The light on the control box is green when surround is activated (and red when stereo is activated).
To switch to surround press the 7.1 button on the connect box.
- Check that the headset is set as correctly on the device.
- Make sure that the microphone mute button on the remote is not activated (the led on the remote is blue)
- Check that the chat volume (on the remote) is high enough
- For consoles: check that the game volume (on the remote) is high enough
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.