This product is no longer available in the current Trust assortment.
Flex
Flexible design tablet
Ultrathin and space saving design tablet including ergonomic wireless stylus
Support options
product-specifications
Specifications
General
Pen stand
no
Number of pen tips
2
Replaceable pen tips
yes
Touch supported
no
Features
Programmable hot cells
no
Software
yes
Size & Weight
Total weight
199 g
Depth of main product (in mm)
9 mm
Width of main product (in mm)
188 mm
Height of main product (in mm)
198 mm
Installation
Driver needed
no
Sensor
Polling rate
133Hz
Control
Left-right handed use
right-handed, left-handed
Controls
no
Number of buttons
0
Programmable buttons
yes
Active area
Width (inch)
5.5 "
Length (inch)
4 "
Pressure sensitivity levels
1024 levels
Tablet resolution
2500 LPI
Connectivity
Connection type
wired
USB version
2.0
Cable length main cable
120 cm
Power
Battery-powered pen
yes
Batteries included
yes
Rechargeable battery
no
Battery type (AA, AAA, etc.)
AAA
Graphic tablet
Tablet Height (mm)
198 mm
Tablet Width (mm)
188 mm
Tablet Depth (mm)
9 mm
Tablet Weight (gr)
143 gr
Pen Height (mm)
144 mm
Pen Width (mm)
21 mm
Pen Depth (mm)
22 mm
Pen Weight (gr)
22 gr
Compatibility
Compatible Device Types
pc, laptop
Compatible Software Platforms
Windows
Compatible Applications
Paint, Illustrator, inDesign, Photoshop
Extra information
Item number
21259
EAN code
8713439212594
Warranty
1 year
Package contents
Tablet
Stylus
2 Spare pen tips
USB cable
1x AAA battery
User guide
System requirements
Windows 10, 8, 7
USB port
35 MB of free hard disk space
Latest software downloadable from www.trust.com/21259
faq
FAQ
Frequently Asked Questions (FAQ)
Drivers are available in the downloads section.
To properly install the tablet, please follow these steps:
- Remove all drivers for this device and all similar devices previously installed on your computer.
- Be sure that your system is up to date (www.windowsupdate.com).
- Unplug the tablet and restart your system.
- Download and install the latest drivers from the website
- Connect the tablet directly to a properly working USB port without using a hub or an extension cable.
- Windows should automatically recognize the device.
- When the driver is properly installed the tablet icon will appear in the taskbar.
- Check in Device Manager* if the tablet is correctly installed without any remarks.
*To find Device Manager refer to the Microsoft Windows Help Function.
Follow the steps as described in our Tablet application Guide.
First setup proper dual screen mode in your operating system.
If this doesn't function, install the latest driver from the Trust website, if available.
-
In most drawing programs pen pressure/tilt is enabled after installing the driver.
-
If pen pressure is still not working, consult the documentation of the application.
When the file doesn't completely download/install to your computer, we recommend:
- Delete the downloaded file or files
- To uninstall the installed file
- After all is removed and uninstalled, re-download the file from the website.
Please note:
- Install the file only after it has been fully downloaded, otherwise you will receive an error.
- Alternatively use a different browser and/or a download manager to download the file.
- Make sure to install the file with administrator rights.
- Check that your virus software program is configured correctly for downloads.
- When more than 1 file is available, make sure to download the correct file for your article version and operating system version.
-
First replace the battery.
-
Make sure devices like speakers or monitors are at least 0,5 meter away.
-
Make sure your mouse is not moving/active.
-
Update to the latest driver.
-
Replace the tip as described in the manual.
-
If still not working, request a replacement pen on our spare parts request page.
Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).
No, this is not supported.
If you need a new or extra pen/pen tip, contact our support team via the support/sparepart option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.
Possibe causes blocking the download:
- Firewall is blocking the download.
Adjust your firewall software to allow downloads. - An antivirus/internet security software suite is blocking the download.
If you have internet security software make sure it is configured to allow downloads. - Your browser is blocking the download.
It can help to clear the cache to be able to download again.
It can also help to reset browser settings when clearing the cache doesn't work.
Alternatively use a different browser to download the file. - Network/ISP issues.
It can be related to a problem with the connection to your Internet service.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
spareParts
Spare Parts
Spare Parts
In case of a laptop connector: First check via the Advisor which connector is needed. Then if the connector is missing from the package, or broken, use the form to request this connector.
Standard processing time, from the moment the request is send to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.