This product is no longer available in the current Trust assortment.
Gesto
Wireless keyboard with mouse function
Wireless mini keyboard with mouse function to control your Smart TV from the comfort of your couch
product-specifications
Specifications
Extra information
Item number
19863
EAN code
8713439198638
Former name
Wireless Keyboard & Air Mouse for TV, PC, PS & Media Player
Warranty
1 year
Package contents
Wireless keyboard with built-in battery
USB charge cable
USB extension cable
User’s guide
System requirements
Smart TV with keyboard/mouse support
(More compatibility info on: www.trust.com/19863 or scan QR code)
USB port
Other versions
Gesto Smart TV Wireless Keyboard with air mouse pointer DE
Item number 19925
EAN code 8713439199253
EAN code 8713439199253
Gesto Smart TV Wireless Keyboard with air mouse pointer IT
Item number 20004
EAN code 8713439200041
EAN code 8713439200041
Gesto Smart TV Wireless Keyboard with air mouse pointer ES
Item number 20038
EAN code 8713439200386
EAN code 8713439200386
Gesto Smart TV Wireless Keyboard with air mouse pointer RU
Item number 20050
EAN code 8713439200508
EAN code 8713439200508
Gesto Smart TV Wireless Keyboard with air mouse pointer FR
Item number 20085
EAN code 8713439200850
EAN code 8713439200850
Gesto Smart TV Wireless Keyboard with air mouse pointer HU
Item number 20089
EAN code 8713439200898
EAN code 8713439200898
Gesto Smart TV Wireless Keyboard with air mouse pointer PT
Item number 20125
EAN code 8713439201253
EAN code 8713439201253
faq
FAQ
Frequently Asked Questions (FAQ)
No, these are fixed functions. They operate with the default program that is set on the computer for that function.
Make sure that the keyboard is supporting this layout (e.g. you have a keyboard with a UK layout and you would like to use it on your TV with a German (DE) layout. In this case, the characters on the screen will not correspond with the keyboard.) your TV is supporting this language and language is selected in your smart TV as an input language(s).
The steps to change the language layout vary per TV brand / model.
You can usually find this in the settings on your TV, such as:
Menu -System > Device Manager > Keyboard settings > Options Keyboard > Keyboard Language
However, per brand / model, the above naming can be different.
See an example of how to set the input language layout correctly for a Samsung Smart TV on YouTube.
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
This keyboard should work with different apps. However, there is a known issue with Samsung TV's and keyboards from different brands, and the non-functioning of apps such as YouTube and Netflix We suggest to contact Samsung for more information and possible solutions.
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Clean your keyboard from dust and crumbles.
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If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
Not all programs are supporting multimedia keys.
- For best compatibility, use Windows Mediaplayer and Internet Explorer.
- Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
- If still not working, uninstall any other programs/drivers related to keyboards.
Follow the steps in the trouble shooting guide.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This keyboard was not specifically tested with every model Smart-TV available, therefore we can't confirm compatibility for every model.
Basically, if your Smart-TV has USB keyboard support (check your TV documentation), the keyboard should work.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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