GXT 433 Pylo

This instruction video applies to all our gaming headsets with 3.5mm jack connector type

https://www.youtube.com/watch?v=R4Js0Qfj5IE

• Connect the headset to the audio connection of your device.
  Note: If your computer has 2 separate audio connections, use the included adapter.
• Set the headset as the default device, for both input and output in the sound/audio settings.
• Use the inline remote to switch the microphone on, and to set the volume higher.
• The headset is ready to use.

If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers

After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:

1.    Go to the Windows Start Menu and open the Dell Optimizer software.

2.    Click the Audio button. 

3.    Toggle the Switch to ENABLED.
 
4.    Toggle the NOTIFICATIONS on. 

5.    Disable the Audio page and close the application.
 
6.    When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
 
If this does not solve your problem, contact the Dell support or your system administrator. 

Check that the microphone is not muted, via the top button on the inline remote.

Make sure that you have selected the headset as both the default Input and Output device in the Audio/Sound Settings of your device.

If your computer has 2 separate audio connections, use the included adapter.

When using Windows 10, make sure the microphone is allowed to be used by applications in the Microphone Privacy Settings

Check the Inline remote, as well as the device you are using the headset on:

- Check that the volume of the headset is turned high.
- Check that the microphone is not muted

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty