GXT 165 Celox

- Connect the mouse to the USB-port of the computer
- The computer will recognize the mouse and install the built-in driver, this might take a few moments
- The mouse is ready to be used
- Download (with adminstrator rights) the latest driver via the website
Make sure to download the correct driver for your mouse version and for your operating system.
- Click on the “23092_X.exe” and follow the installation wizard.
- Click on the “GXT 165 Gaming Mouse” shortcut to start the software.
- You can now start to configure the mouse.

Yes, it is possible to press multiple buttons simultaneously. 

Please note that this doesn't mean that all buttons can be pressed simultaneously, since this depends on the specific hardware of a mouse. Mice may have the hardware limitation that the thumb buttons can't be used together with left/right/mid click.

If you plug the gaming mouse in your PC for the first time and start the software, it may not recognize the gaming mouse yet. When this happens, close the software screen and also exit the program in your taskbar (right click > exit). After you have closed the program, start the software again. Now you will be able change and save your settings.

Check the following:
- The product is connected correctly to the computer.
- The software has been restarted.
- You have downloaded, installed and are using the software with administrator rights (run as administrator).

When the file doesn't completely download/install to your computer, we recommend:

• Delete the downloaded file or files
• To uninstall the installed file
• After all is removed and uninstalled, re-download the file from the website. 

Please note:

• Install the file only after it has been fully downloaded, otherwise you will receive an error.
• Alternatively use a different browser and/or a download manager to download the file.
• Make sure to install the file with administrator rights.
• Check that your virus software program is configured correctly for downloads.
• When more than 1 file is available, make sure to download the correct file for your article version and operating system version.

• Try using the mouse on a different surface or use a mousepad.
• Clean the sensor on the bottom of the mouse with a dry cloth.

Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

This particular product has been developed for use with the Windows operating systems only.

Therefore drivers or installation instructions for other operating systems such as Mac are not available.