Currently available
HS-200
On-Ear USB Headset
Compact on-ear USB headset with soft ear cushions and adjustable headband
Look good, feel good
The HS-200 headset is compact and comfortable – with soft leatherette ear cushions and a professional, subtle look that’s ready for hours of work.
Key features
Head start
An adjustable headband lets you fine-tune your headset, so you can stay productive, efficient, and comfortable in your longest (and most boring) meetings.
Speak up
An adjustable microphone with clear, digital speech and audio quality ensures that your ideas are heard – no matter where you’re working.
Work your way
A 1.8m cable provides you with freedom to move, while inline controls allow easy adjustment of volume and microphone mute settings. Plus, plug-and-play capability helps instantly connect you with your colleagues.
product-specifications
Specifications
Features
Noise reduction
No
Background noise reduction
No
Software
No
Foldable
No
Size & Weight
Total weight
146 g
Weight of main unit
146 g
Depth of main product (in mm)
65 mm
Width of main product (in mm)
180 mm
Height of main product (in mm)
170 mm
Control
Remote control
inline
Controls on earcap
No
Controls
volume, mute
LED indicators
No
Connectivity
Connection type
wired
Bluetooth
No
USB version
2.0
Connector type
USB-A male
Connector style
straight
Cable style
nylon braided
Cable detachable
No
Cable length main cable
180 cm
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
40 mm
Driver units
2
Microphone
Yes
Detachable microphone
No
True Wireless Stereo (TWS)
No
Sensitivity
105 dB
Headphone
Adjustable headband
Yes
Earcup type
on-ear
Ear-cup material
synthetic leather
Ear-cap construction
closed-back
Swivel earcups
No
Rotating earcups
No
Output channels
2
Magnet type
Neodymium
Active Noise Cancelling
No
Total harmonic distortion
1 %
Ear-cap contact pressure
normal
Microphone
Sensor type microphone
condenser
Pick-up pattern
Omnidirectional
Frequency response microphone
150 Hz - 14.000 Hz
Lighting
Lights
No
Input
Power source
USB
Compatibility
Suitable for
Office, Business use, Home
Compatible Device Types
laptop, pc
Compatible Software Platforms
MacOS, Windows
Extra information
Item number
24186
EAN code
8713439241860
Warranty
1 year
Package contents
Headset
User guide
System requirements
Windows 10 or 11
macOS 10.15, 11, 12
USB port
Downloads
Downloads
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
- Make sure your system is up to date
- Unplug the headset and restart the system.
- When your system has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
- Check in the Device Manager if the product is correctly installed or if there is any error message reported.
- On Windows 10: Verify that the microphone of the headset is allowed to be used by applications in the Microphone Privacy Settings.
- When the device is recognized by the system, you need to set it as default device for sound input and output in the Sound Settings.
- If the headset includes an inline remote, make sure that the controls on the remote such as headset volume and/or microphone mute are set correctly.
- The headset is ready to be used.
If the volume of the microphone is too low, make sure that the AGC option is enabled in Windows.
You can do this by following the instructions below:
Windows 10:
Go to Settings, then System and click the Sound tab on the left. After that, find the "Related Settings" header and click the "Sound Control Panel".
In the window that pops up, go to the Recording tab, press the microphone you use once and press properties at the bottom of the window.
Next, go to the tab labeled Custom, check the box marked AGC and press Apply.
Windows 11:
Go to Settings, then Sounds, scroll to the bottom of the page and press "More sound settings"
In the window that pops up, go to the Recording tab, press the microphone you use once and press properties at the bottom of the window.
Next, go to the tab labeled Custom, check the box marked AGC and press Apply.
If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers
After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:
1. Go to the Windows Start Menu and open the Dell Optimizer software.
2. Click the Audio button.
3. Toggle the Switch to ENABLED.
4. Toggle the NOTIFICATIONS on.
5. Disable the Audio page and close the application.
6. When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
If this does not solve your problem, contact the Dell support or your system administrator.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
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