Currently available
HS-250
Over-Ear USB PC Headset
Comfortable over-ear PC headset with large, soft pads and an adjustable headband
Make the Call
With more meetings taking place online, you’ll need a comfortable headset that supports you throughout the day. The Trust HS-250 does exactly that. With soft, over-ear pads and an adjustable headband, the HS-250 stays comfortable even after long meetings. Thanks to the large 40mm drivers and flexible microphone, you’ll hear your colleagues just as clear as they’ll hear you. And because sustainabilty is just as important to you, this headset comes in easy-to-open and recyclable packaging, saving you time and resources, while also helping the planet.
Key features
Communication is Key
Whether you’re talking to your employer, a co-worker or a friend, it’s important that everyone understands each other. Thanks to the two large drivers of 40mm each, you’ll enjoy crisp stereo sound so you can focus on your reply instead of trying to figure out what they’re trying to say. Because of this, the flexible mic ensures that they’ll hear your response just as clearly.
Soft and Comfortable
Meetings can last for quite a while, so you want to make sure you’re comfortable; the Trust HS-250 does its share to make sure that you are. The large, over-ear pads are soft, ensuring comfort even during the longest of meetings, while the adjustable headband allows anyone to wear this headset with ease.
Easy
The Trust HS-250 is equipped with a 2m long USB cable which allows for a lot of freedom of movement. There’s even an inline remote integrated in the cable, so you’ll easily adjust the volume or the microphone. The USB cable makes sure you’ll headset works the moment you plug it into your PC or laptop, so you’ll be conferencing through apps like Teams, Skype or Zoom in no time at all.
product-specifications
Specifications
Features
Noise reduction
No
Background noise reduction
No
Software
No
Foldable
No
Size & Weight
Total weight
214 g
Weight of main unit
214 g
Depth of main product (in mm)
90 mm
Width of main product (in mm)
160 mm
Height of main product (in mm)
220 mm
Control
Remote control
inline
Controls on earcap
No
Controls
microphone mute, volume control
LED indicators
No
Connectivity
Connection type
wired
Bluetooth
No
USB version
2.0
Cables included
Fixed on Headset
Connector type
USB-A
Connector style
straight
Cable style
round
Cable detachable
No
Cable length main cable
200 cm
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
40 mm
Driver units
2
Microphone
Yes
Detachable microphone
No
True Wireless Stereo (TWS)
No
Impedance
32 Ohm
Sensitivity
108 dB
Sound pressure level
92 dB
Headphone
Adjustable headband
Yes
Earcup type
over-ear
Ear-cup material
synthetic leather
Ear-cap construction
closed
Swivel earcups
No
Rotating earcups
No
Output channels
2
Magnet type
Neodymium
Active Noise Cancelling
No
Total harmonic distortion
1 %
Ear-cap contact pressure
normal
Microphone
Sensor type microphone
electret
Pick-up pattern
Omnidirectional
Frequency response microphone
150 Hz - 17.000 Hz
Echo cancellation
No
Gaming
Designed for gaming
No
Lighting
Lights
No
Protection
Waterproof
No
IP Code (International Protection Rating)
no
Input
Power source
USB
Compatibility
Suitable for
Office, Home, Calling
Compatible Device Types
pc, laptop
Compatible Software Platforms
MacOS, Windows
Extra information
Item number
24185
EAN code
8713439241853
Warranty
1 year
Package contents
Headset
User guide
System requirements
Windows 10 or 11
macOS 10.15 (Catalina) or higher
USB port
Downloads
Downloads
Legal & Compliance information
Version 1.0 | Multilingual
Legal & Compliance information
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
- Make sure your system is up to date
- Unplug the headset and restart the system.
- When your system has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
- Check in the Device Manager if the product is correctly installed or if there is any error message reported.
- On Windows 10: Verify that the microphone of the headset is allowed to be used by applications in the Microphone Privacy Settings.
- When the device is recognized by the system, you need to set it as default device for sound input and output in the Sound Settings.
- If the headset includes an inline remote, make sure that the controls on the remote such as headset volume and/or microphone mute are set correctly.
- The headset is ready to be used.
If the volume of the microphone is too low, make sure that the AGC option is enabled in Windows.
You can do this by following the instructions below:
Windows 10:
Go to Settings, then System and click the Sound tab on the left. After that, find the "Related Settings" header and click the "Sound Control Panel".
In the window that pops up, go to the Recording tab, press the microphone you use once and press properties at the bottom of the window.
Next, go to the tab labeled Custom, check the box marked AGC and press Apply.
Windows 11:
Go to Settings, then Sounds, scroll to the bottom of the page and press "More sound settings"
In the window that pops up, go to the Recording tab, press the microphone you use once and press properties at the bottom of the window.
Next, go to the tab labeled Custom, check the box marked AGC and press Apply.
If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers
After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:
1. Go to the Windows Start Menu and open the Dell Optimizer software.
2. Click the Audio button.
3. Toggle the Switch to ENABLED.
4. Toggle the NOTIFICATIONS on.
5. Disable the Audio page and close the application.
6. When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
If this does not solve your problem, contact the Dell support or your system administrator.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
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Contact us
Contact us
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