This product is no longer available in the current Trust assortment.
Wireless 7.1 Surround Gaming Headset
GXT 393 Magna
The Division 2 gaming bundle including 7.1 surround wireless gaming headset, The Division 2 game voucher (standard edition) and limited edition mouse pad
Go the distance
A 8m wireless range provides plenty of freedom to get things done, whilst this mouse’s extra-long battery life provides up to 12 months of use. Ready to celebrate you and your mouse’s anniversary?
Key features
Go the distance
A 8m wireless range provides plenty of freedom to get things done, whilst this mouse’s extra-long battery life provides up to 12 months of use. Ready to celebrate you and your mouse’s anniversary?
Go the distance
A 8m wireless range provides plenty of freedom to get things done, whilst this mouse’s extra-long battery life provides up to 12 months of use. Ready to celebrate you and your mouse’s anniversary?
product-specifications
Specifications
Size & Weight
Total weight
319 g
Depth of main product (in mm)
117 mm
Width of main product (in mm)
190 mm
Height of main product (in mm)
220 mm
Control
Remote control
on earcap
Controls on earcap
yes
Controls
volume, sound mute, microphone mute
Connectivity
Connection type
wireless
USB version
2.0
Cables included
1 x 100 cm - 3.5mm Jack 4-pole (male) to 3.5 mm Jack 4-pole (male)
1 x 100 cm - Y-splitter cable
1 x 80 cm - USB Charging cable
Wireless protocols
RF 2.4GHz
Wireless range
15 m
Audio
Frequency response
20 Hz - 20.000 Hz
Driver size
50 mm
Driver units
2
Microphone
yes
Detachable microphone
no
Impedance
32 Ohm
Sensitivity
101 dB
Headphone
Earcup type
over-ear
Output channels
virtual 7.1
Microphone
Pick-up pattern
Omnidirectional
Gaming
Designed for gaming
yes
Lighting
Light type
red LED illuminated sides
Protection
Waterproof
no
IP Code (International Protection Rating)
no
Power
Rechargeable battery
yes
Max battery life - music
12 hours
Input
Power source
USB
Compatibility
Compatible Device Types
pc, laptop
Compatible Consoles
no
Compatible Software Platforms
Windows
Extra information
Item number
23366
EAN code
8713439233667
Warranty
1 year
Package contents
Headset
Mousepad
User guide
USB transmitter
1m audio cable
1m extension cable
Micro USB charge cable
Gaming sticker
Voucher standard edition The Division 2 (promotion ends: 19.03.2020 – EMEA only)
System requirements
Windows 10, 8, 7
USB port
PS4
faq
FAQ
Frequently Asked Questions (FAQ)
- First fully charge the headset. This will take approx. 5 hours.
- Plug the receiver into the device (computer or PS4).
- Set the headset (USB Headset (GXT 393 Gaming Headset)) as the default device, for both input and output in the sound/audio settings.
- The headset is ready to use.
The 7.1 sound functions via the Windows default driver.
You don't need software or a special driver.
Just connect the headset and switch the button to 7.1.
The led will flash quickly when the headset is trying to make a connection.
The led will flash slowly when the battery of the headset is low.
The led will be constantly lit when the headset has a connection.
Make sure that the headset is turned on with the lower button on the headset.
And that the volume is not muted (top button on headset), or that the microphone is not muted (middle button on headset).
Check that the microphone is not muted, via the middle button on the headset.
On PS4:
Make sure that you have selected the headset as both the Input and Output device in Settings > Devices > Audio Devices.
On Windows:
- Make sure that you have selected the microphone of the headset as the default input device in the Sound Settings.
- If your computer has 2 separate audio connections, use the included adapter.
Please check that you have connected the headset wirelessly, via the receiver.
If you have connected the headset via the 3.5mm connection, the sound will not be 7.1.
When you have connected the headset wirelessly, make sure that the middle button on the headset is set to 7.1 (up), and not to stereo (down).
Make sure that you are using the headset wirelessly.
When you use the headset via the 3.5mm connection, the controls on the headset will not function.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.