This product is no longer available in the current Trust assortment.
ICS-2000 Octopus
Internet Control Station
The ideal solution to wirelessly control and monitor your home for ultimate comfort and security
product-specifications
Specifications
Size & Weight
Total weight
586 g
Depth of main product (in mm)
12 mm
Width of main product (in mm)
127 mm
Height of main product (in mm)
33 mm
Control
Controls
on/off
Indicators
Power on/off
Electronic
Input voltage of main device
5 V
Connectivity
Wireless protocols
Zigbee
Wireless range
120 m
Input
Power source
wall socket
Embedded
RAM Memory size
3 MB
Internal Flash Memory size
256 kB
Extra information
Item number
71110
EAN code
8713439711103
Warranty
1 year
Package contents
Octopus control station
Power adapter
LAN / Network cable
P1 cable (works with DSMR-compliant smart energy meters that have a P1 port)
Multi Language User guide
System requirements
Compatible with all Trust Smart Home products with the automatic code system. These can be identified by the letter A at the beginning of the product name (e.g. AYCT-102). Incompatible with: EML-1000
Trust Smart Home Zigbee lights and devices or other Zigbee devices such as Philips Hue**
Smartphone/tablet with iOS 9+ or Android 4.0+
Router/modem internet connection
** More information can be found on: www.trust.com/zigbee
Other versions
Octopus Internet Control Station ICS-2000 IT
Item number 72110
EAN code 8713439721102
EAN code 8713439721102
Octopus Internet Control Station ICS-2000 BE/FR
Item number 73110
EAN code 8713439731101
EAN code 8713439731101
Octopus Internet Control Station ICS-2000 UK
Item number 74110
EAN code 8713439741100
EAN code 8713439741100
Octopus Internet Control Station ICS-2000 ES/PT
Item number 77110
EAN code 8713439771107
EAN code 8713439771107
Octopus Internet Control Station ICS-2000 DE
Item number 78110
EAN code 8713439781106
EAN code 8713439781106
faq
FAQ
Frequently Asked Questions (FAQ)
The green power LEDs can be switched off in the App. Go to Settings. Here you can switch off the LEDs of the ICS-2000
The blue LED flashes to indicate that the ICS-2000 is connected to the server
Does your ICS 2000 display an error code? Contact our customer service via info@trustsmarthome.com and send a photo of the label below your ICS.
If you reset your ICS-2000, you will lose all your settings and you will no longer be able to use your app. Your ICS-2000 can only be reset in special cases in consultation with our customer care.
Does your ICS 2000 display an error code such as registration failed? Contact our customer service via info@trustsmarthome.com and send a photo of the label below your ICS.
1. Check whether the network cable is connected to the modem / router and the control station
2. Check if the power adapter is connected to the wall socket and the control station
3. Press the network cable and the power cable firmly into the control station and the modem / router
4. Connect the control station directly to the modem
5. Disconnect and reconnect the power adapter
6. Check if your internet is active
Remove the ICS-2000 from the power and reconnect it. Wait until the ICS-2000 has restarted. All 4 LEDs must light up green again.
Your ICS is probably not online internet via your router. Try restarting your router. And if this does not help, use a different cable.
Contact the support team for assistance via the 'ask a question' option.
Reset the remote control by pressing and holding the OFF button. Make sure that the remote control isn't set to the group channel and first press 'connect' in the app, befor putting the remote control in pair-mode by pressing and holding the button with the two lamps on it.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
It is compatible with Somfy RTS, not with Somfy IO systems.
The ICS-2000 or Z1 bridge can't control the Philips Hue, Ikea or Osram Bridge, but you could reset your lamps and connect them to the ICS-2000 or Z1.
Notice: You cannot control your lights after this with your other Bridge.
The firmware is automatically updated as soon as a new version is available. The ICS-2000 checks every 24 hours for a new firmware version.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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