All about Bluetooth
With a Bluetooth connection and a wireless range of up to 10m, you’ll enjoy good-quality sound and a quick connection to your device – no matter what you’re listening to.
Key features
Sound good?
Comfort-fit ear shell pods hit the spot – not too big, not too tight – so you can listen to your music, TV, movies, or games for hours.
Case in point
Enjoy up to 4 hours of playtime on a single charge. Out of juice? Pop the earphones into their case, which provides up to 10 hours of total playtime.
Be the boss
Pause, play, skip – it’s up to you. Just use the on-ear touch controls and your wish is your command.
Talk it out
A built-in microphone offers hands-free calls, so you can communicate on the go – quickly, conveniently, and clearly.
product-specifications
Specifications
Sustainability
Plastic material
ABS
Features
Noise reduction
no
NFC
no
Background noise reduction
no
Software
no
Accessories
charging case, USB-C charge cable
Foldable
no
Size & Weight
Total weight
40 g
Weight of main unit
4 g
Depth of main product (in mm)
45 mm
Width of main product (in mm)
68 mm
Height of main product (in mm)
21 mm
Control
Remote control
on earcap
Controls on earcap
yes
Controls
play controls
LED indicators
yes
LED indicator functions
On case: 4x blue LED battery status.
On earphones: Red, when charging, off when fully charged.
Red/Blue LED flashing, pairing mode. Slow flash blue LED paired.
Connectivity
Connection type
wireless
Bluetooth
yes
Cables included
micro-USB charge cable
Connector type
USB-C
Connector style
straight
Cable style
round
Wireless protocols
Bluetooth
Wireless range
10 m
Bluetooth version
5.0
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
10 mm
Driver units
2
Microphone
yes
Detachable microphone
no
True Wireless Stereo (TWS)
yes
Bluetooth profiles
A2DP, HFP, AVRCP, HSP
Audio codecs
SBC
Sensitivity
102 dB
Sound pressure level
95 dB
Headphone
Adjustable headband
no
Earcup type
in-ear
Ear-cap construction
closed
Swivel earcups
no
Rotating earcups
no
Output channels
2
Magnet type
Neodymium
Active Noise Cancelling
no
Total harmonic distortion
5 %
Microphone
Sensor type microphone
electret
Pick-up pattern
Omnidirectional
Frequency response microphone
150 Hz - 4.000 Hz
Echo cancellation
yes
Gaming
Designed for gaming
no
Lighting
Lights
no
Protection
Waterproof
no
IP Code (International Protection Rating)
no
Power
Rechargeable battery
yes
Battery type (AA, AAA, etc.)
polymer
Battery composition (Alkaline, Li-ion, etc.)
Lithium-ion cell
Recharge time
2 hours
Playing time
4 hours
Max battery life - stand-by
2160 hours
Max battery life - phone calls
12 hours
Max battery life - music
10 hours
Input
Power source
battery, USB
Compatibility
Suitable for
Listening to music, Handsfree calling, Daily use
Compatible Device Types
Bluetooth devices
Compatible Consoles
no
Compatible Software Platforms
Android, Chrome OS, iOS, MacOS, Windows
General compatibility
Bluetooth audio devices
Extra information
Item number
23712
EAN code
8713439237122
Warranty
1 year
Package contents
Bluetooth earphones
Charging case
USB-C charge cable
User guide
System requirements
Device with Bluetooth connectivity
USB charger or powerbank to charge the case
Other versions
Primo Touch Bluetooth Wireless Earphones - white
Item number 23783
EAN code 8713439237832
EAN code 8713439237832
Primo Touch Bluetooth Wireless Earphones - pink
Item number 23782
EAN code 8713439237825
EAN code 8713439237825
Primo Touch Bluetooth Wireless Earphones - mint
Item number 23781
EAN code 8713439237818
EAN code 8713439237818
Primo Touch Bluetooth Wireless Earphones - blue
Item number 23780
EAN code 8713439237801
EAN code 8713439237801
Downloads
Downloads
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
- Connect the case (with the earbuds inside the case) to a USB-charger, which is connected to a wall power outlet.
- Charging the case will take approx. 1 hour. The LED on the case will flash green when charging. When the case is fully charged the light will stay green.
- Check if the earbuds have been charged. The LED is red when the battery is empty. The LED is off when the battery is full. Charging the earbuds will take approx. 30 minutes.
- When the case and earbuds have been fully charged, take the left earbud (marked L) out of the case. The earbud will flash red/green.
- Go to the Bluetooth section on the device you are pairing to and select the TRUST PRIMO TOUCH to pair.
- The LED on the earbud will be green when the earbud has been successfully paired.
- After the left earbud has been paired, take the right earbud (marked R) out of the case, the LED will flash red/green.
- The earbuds will automatically link together. When they are succesfullyl linked the LED on both earbuds will be green.
- The Touch earbuds are ready for use.
The volume can not be controled via the earbuds, this needs to be done via the device the earphones are connected to.
When the earbuds have been paired to your phone, you can switch them on by pressing the button on the left earbud for 4 seconds, as well as pressing the button on the right earbud for 4 seconds.
You can switch them off by pressing the button on the left earbud for 10 seconds.
Trust Primo Touch TWS connection re-pair:
1. Turn off the Bluetooth connection on your connected devices (Bluetooth phone, tablet, etc.)
2. Take the Trust Primo Touch Earphones (both earbuds) from the charging case. Make sure they do not connect with any Bluetooth device such as your phone.
3. Double press only the right earbud, now the right earbud will be searching for the (so-called slave) left earbud.
4. The earbuds should be connected to each other within 30 seconds. The earbuds will prompt with a confirmation sound. After this you can connect your Trust Primo Touch Earphones to your phone as explained in the user guide.
If the earbuds won't link together, probably both earbuds are set as 'master', we advise the following to resolve this:
- Ensure that the earbuds are unpaired from all devices (phones, tablets, laptops, etc.), they were previously paired to.
- Put both earbuds back in the charging case.
- When the case has been fully charged, take one earbud (left) out of the case and connect it to your device.
- When this earbud has been succesfully paired to the device, take the other earbud (right) from the case so it will connect automatically to the other earbud and synchronise (wait for it to flash blue, not red / blue).
- Then both earbuds are linked and should work in stereo.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
Use the audio icon on the iPhone display during the phone call to change the audio device.
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