product-specifications
Specifications
Features
Tripod included
no
Software
no
Size & Weight
Depth of main product (in mm)
66 mm
Width of main product (in mm)
45 mm
Height of main product (in mm)
77 mm
Installation
Plug & play
yes
Driver needed
no
Sensor
Sensor resolution
640 x 480
Connectivity
USB version
2.0
Cable length main cable
150 cm
Audio
Microphone built-in
yes
Microphone type
mono
Imaging
Lens material
Standard
Snapshot button
no
Automatic white balance
yes
Face tracking
no
Autofocus
no
Focus type
manual focus
Zoom type
digital
Privacy mode
no
Lighting
Lights
no
Compatibility
Compatible Device Types
laptop, pc
Compatible Software Platforms
Windows
Extra information
Item number
17202
EAN code
8713439172027
Warranty
1 year
Package contents
Webcam
User's guide
System requirements
Windows 8, 7, Vista or XP
3.5 mm microphone connection
USB port (USB 2.0 recommended
faq
FAQ
Frequently Asked Questions (FAQ)
The webcam functions with the built-in functionality of the computer.
To install:
- Connect the webcam to the computer
- Make sure the webcam (and its microphone) are allowed in the Privacy settings to be used by applications
- Set both the webcam (and its microphone) as the default sound input and sound output device on the computer.
- When you use the webcam with an application such as Skype / Teams / Zoom, you have to set the webcam (and its microphone) as the default sound device in the settings of that application too.
- When using a browser-based application, such as Meet, make sure the browser also has access to the webcam (and microphone) through the browser settings:
- The webcam is ready to use.
This is a Windows setting.
In Windows 10, use the Privacy page to choose which apps can use a particular feature. Select Start > Settings > Privacy. Select the app and choose which app permissions are on or off.
- Make sure that webcam has been correctly installed
- When using Windows 10: Make sure the webcam (and if applicable, its microphone) are allowed in the Privacy settings to be used by the application
- In order to use the webcam with a program, we would advise you to select the Trust webcam as the default video and audio recording device in the configuration menu from the software you are trying to use the webcam with.
- For more information, please refer to software’s user information or contact the manufacturer for specific troubleshooting, which is usually available via the website of the manufacturer.
We would advise to use the Skype desktop app instead of the browser version.
Also make sure to download this app from the Skype website rather than from the Windows App store.
Check the image orientation in the application that you are using the webcam with. This setting is either normal or mirrored.
Please note that in some meeting applications the "selfview" (or preview) may be flipped but the other participant(s) in the meeting will see it the correct way.
We recommend to check the following:
- Microphone privacy settings: Check if the microphone allows apps to access the microphone
- Default device: Check if the microphone has been selected as the default sound input device on the computer
- Windows Update: Check if Windows is up-to-date via Windows Update
Try the product on another device, does the microphone function on another device?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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