Currently available
Wireless Gaming Headset
GXT 391 Thian
Lightweight and wireless gaming headset made with eco-friendly material
Feeling good – and green
The Thian wireless headset is built with the environment – and your comfort – in mind, with a lightweight, eco-friendly design made from recycled materials, and durable leatherette earpads with a mesh top layer.
Key features
Play the long (and fast) game
An integrated rechargeable battery offers 13 hours of playtime, while the included 5.8GHz USB dongle gives you a blazing-fast connection, every time you play.
Up, down, left, right
Adjust volume and microphone mute status on the headphones’ earcaps for easy and convenient control. Meanwhile, a foldaway microphone is flexible, rotatable, and includes a pop filter.
product-specifications
Specifications
Features
Background noise reduction
No
Software
No
Accessories
3.5mm audio cable, USB-C charge cable, USB adapter
Special features
5.8Ghz wireless connection
Foldable
No
Size & Weight
Total weight
213 g
Weight of main unit
197 g
Depth of main product (in mm)
189 mm
Width of main product (in mm)
80 mm
Height of main product (in mm)
159 mm
Control
Remote control
on earcap
Controls on earcap
Yes
Controls
microphone mute, volume
LED indicators
Yes
LED indicator functions
on/off/pairing/charging
Connectivity
Connection type
wireless, wired
Bluetooth
No
USB version
2.0
Cables included
USB-A to USB-C charge cable 30cm + 1.2m audio cable
Connector type
3.5mm, USB-A
Connector style
straight
Cable style
nylon braided
Wireless protocols
RF 5.8GHz
Audio
Sound reproduction
Stereo
Audio channels
2.0
Frequency response
20 Hz - 20.000 Hz
Driver size
40 mm
Driver units
2
Microphone
Yes
Detachable microphone
No
True Wireless Stereo (TWS)
No
Sensitivity
100 dB
Headphone
Adjustable headband
Yes
Earcup type
over-ear
Ear-cup material
synthetic leather, cloth material (mesh fabric)
Ear-cap construction
closed-back
Swivel earcups
No
Rotating earcups
No
Output channels
2
Magnet type
Neodymium
Active Noise Cancelling
No
Total harmonic distortion
1 %
Ear-cap contact pressure
normal
Gaming
Designed for gaming
Yes
Lighting
Lights
No
Protection
Waterproof
No
IP Code (International Protection Rating)
no
Power
Rechargeable battery
Yes
Max battery life - music
13 hours
Input
Power source
battery, USB-C
Compatibility
Suitable for
Gaming, Home, Daily use
Compatible Device Types
pc, laptop, gaming console
Compatible Consoles
PS4 Original, PS4 Pro, PS4 Slim, PS5, PS5 Digital
Compatible Software Platforms
Windows, MacOS
Compatibility PC desktop and Laptop
Yes
Compatibility PlayStation
Yes
Compatibility Nintendo Switch
No
Compatibility Mobile and Tablet
No
Compatibility Xbox
No
Compatibility general
USB-A wireless dongle, 3.5mm
Extra information
Item number
24502
EAN code
8713439245028
Warranty
1 year
Package contents
Gaming headset
USB receiver
USB-A to USB-C charge cable 30cm
1.2m audio cable
System requirements
Free USB port
USB port or USB wall charger (for recharging)
Downloads
Downloads
compliance
EU declaration of conformity (DoC)
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
faq
FAQ
Frequently Asked Questions (FAQ)
To install:
- First fully charge the headset. This will take approx. 3 hours.
- When the headset is fully charged, plug the receiver into the device (computer/console).
- Switch the headset on by long-pressing the middle button
- Make sure the headset (and esp. the microphone) are allowed to be used by applications in the privacy settings.
- Set the headset as the default device, for both input and output in the sound/audio settings.
- Verify that the microphone is not muted (both on the headset as well as on the device), and that the volume is turned up (both on the headset as well as on the device).
- The headset is ready to use.
Headset indicators:
No light = Power off
Blue light solid = Power on and connected
Blue light flashing = Pairing
Red light = Charging
Red light off = Battery full
USB dongle indicator:
Blue light flashing = Pairing
Blue light solid = connected
It appears that the headset is not properly paired with the receiver. To pair the receiver:
- Make sure the USB receiver is connected to the PC and the headset is turned off.
- Place the headset very close to the USB-receiver. This step is very important for pairing. Headset and receiver must be almost in direct contact.
- At this point, press the headset's power button until you hear a kind of noise or beep, at that moment DO NOT release the button, wait a couple of seconds more until you see that the light on the USB receiver has stopped flashing.
- The receiver and headset are now re-paired.
If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers
After you have installed the Dell software and drivers for your computer setup the software correctly to activate the audio devices:
1. Go to the Windows Start Menu and open the Dell Optimizer software.
2. Click the Audio button.
3. Toggle the Switch to ENABLED.
4. Toggle the NOTIFICATIONS on.
5. Disable the Audio page and close the application.
6. When plugin the microphone, headset or headphones, the Optimizer will notify that a device is connected to the audio port. Select the correct device that is attached in the Optimizer option menu.
If this does not solve your problem, contact the Dell support or your system administrator.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If the dongle cannot connect to the headphones, the LED on the dongle will flash. Try to unplug the dongle and plug it back in after a few seconds to reconnect the headphones.
Does it only happen when you use it wirelessly, not when you use it wired?
If yes, make sure that other devices close by don't cause wireless interference, e.g. routers, cables, phones.
We would also advise to keep wireless as well as metal objects away from the (USB-adapter of the) headset. And to make sure that the USB-adapter is connected directly to the USB-port without using a hub or extension cable.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
This headset includes an audio cable to make a wired connection. In this way, you can plug it into all your devices with a 3.5mm audio connection, such as your PC, laptop, Xbox, PlayStation or Switch.
supportMail
Contact us
Contact us
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