Enjoy a fully wireless experience with a 6m range, so tangles are a thing of the past – and freedom of movement is here to stay.
A storable USB micro receiver enables you to plug in and start working, while an on/off switch saves power and prolongs battery life.
Left-handed, right-handed – the Primo mouse is suitable for everyone. All it wants is someone to hold.
Wireless mouse
Storable micro USB-receiver
2x AAA batteries
Windows 10 or 11
macOS 10.15, 11, 12
Chrome OS
USB port
Version 1.0 | Multilingual
Legal & Compliance information
Version 1.0 | Multilingual
EU declaration of conformity (DoC)
You can switch the mouse off / on with the button on the bottom.
However, this mouse uses standby (sleep) mode to save battery power.
There is no need to switch it off.
When the mouse is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
When you use the mouse again, e.g. (depending on the type of mouse) by pressing a button, or by moving the mouse, it will switch on again.
For storage or travelling we would suggest to switch the mouse off.
By pressing the DPI-button you will change the DPI.
There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
We advise to first double-check the batteries, then disconnect the receiver, restart the computer and reconnect the receiver.
If the issue persists, test the mouse by connecting the receiver to another USB-port and another computer.
This mouse doesn't need a driver, it functions with the built-in Windows driver.
Please check the following:
Now, reinstall the mouse to the computer by:
so the computer can recognize the mouse and properly install the built-in driver.
If the error persists, test the mouse (receiver) on another USB-port and on another computer.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
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